We are faced with the infamous
problem with not being able to update my Maxi Sys unit, MODEL #:
WQ8MAXISYSMY908, SERIAL #
V09G30201814;
with the same old usual issue everybody else
was historically having of getting the infamous “NETWORK NOT AVAILABLE” PLEASE CHECK THE NETWORK”
error message. I can
go online with
all major browsers,{ w/ IE; Google Chrome; Firefox, etc. I can watch You Tube
vids, Buy & sell on ebay etc. ETC}; without any issues. When I log on to
the Pro Autel website; it shows that I have 2 units registered; (my older DS 708 & newer Maxi SYS unit).
It also shows that I have 1 year of updates presently due & owed &
available for my Maxi SYS, it lists all of the new updates & their release
dates; issues corrected. Yet we are not able to perform any updates. When I
attempt to update the tablets internal “SYSTEM” from the older V1.1.10 / Nov 13
2013 release to the latest V1.02.10 / DEC 2014 release; we get a “Download
Failed!” error message. We did the Autel Tech Support solution of removing
& deleting the “init.xml file” from the Root Explorer, /mnt/sdcard/scan/ menu ; however w/ no resolve. We also went into the
“Settings” & selected the “App info”, performed the “Force Stop” process
of Maxisys and cleared the data; as per also recommended by Autel tech
support, then tried to update the unit
again & same situation..I read on
previous Autel community blog notes about the possibility of networks blocking Autel’s IP address when using the
Ethernet port. They ask for us to make sure all the IP addresses and ports Nos.
are added to the “WHITE LIST” of your firewall setting. Is this required when
using wireless as well? I only see on/in the Settings Menu the ability to
configure (DHCP/Static IP) Ethernet devices; NOT wireless. My main question is
it possible to download the updates directly to my PC, then perhaps move them
to a Micro SD card & then perform the update????? Is that one of the
purposes of what the PC Suite?!?!?!?! To help facilitate this process!?!?!? Any
information would greatly appreciated. Thanx in advance….